The contents of these pages have been automatically translated into the selected language. Deviations from the contents of the original page are therefore possible. All information relates to families living in North Rhine Westphalia.
Family Helplines
Important Hotlines and Emergency Numbers at a Glance
Text last updated:
2026-07-22
Hotlines and Helplines
Helpline for parents with any questions, concerns, or problems
This printable template includes the most important emergency numbers as well as space for your personal emergency contacts. Simply print it out and hang it in a clearly visible spot—for example, on the refrigerator or the family bulletin board. That way, all family members, especially children, can quickly find the right contacts in an emergency.
The nora app, developed by the German states, enables a “silent” emergency call. Using this free app, you can directly contact the dispatch centers for the police, fire department, and emergency medical services in dangerous situations and immediately share your location. You can convey the most important information using icons and short text messages without having to speak. Visit nora-notruf.de for detailed information and a video about the app.
