Portrait Kathrin Schwickerath
Interview

Talking to Children About Cancer

Support After a Cancer Diagnosis: Tips for Affected Families

Text last updated: 2026-09-11

“Talking to one another is the first step toward regaining stability as a family.”

An interview with Kathrin Schwickerath of the North Rhine-Westphalia Cancer Society (Krebsgesellschaft Nordrhein-Westfalen e.V.)
When a family member is diagnosed with cancer, the daily life of the entire family changes from one moment to the next. The North Rhine-Westphalia Cancer Society supports people diagnosed with cancer and their loved ones during this emotionally challenging time. Its counseling services help people cope with fears, stress, and worries and better come to terms with the illness. A particular focus is on counseling families with minor children. In this interview, Kathrin Schwickerath explains why children are always affected as well, why honest conversations can provide relief, and what kind of support families can receive in this extraordinary situation.

Familienportal.NRW: Ms. Schwickerath, when a parent is diagnosed with cancer, how does that affect the family?

Kathrin Schwickerath: A cancer diagnosis never affects just the person who is sick. It changes the lives of the entire family. That’s why we always consider the entire family system in our counseling. In addition to parents and children, siblings, grandparents, or other close caregivers can also play an important role. Together, we examine the challenges the family is currently facing, the resources available to them, and the support the family needs at this time.

„Some children ask a lot of questions, while others don't want to know much at first. Both are fine.”
The diagnosis often comes as a shock at first. Many parents want to protect their child from additional emotional stress. Should they even tell their child that Mom or Dad has cancer?

It always depends on the individual case. During counseling, we always start by talking with the parents to clarify: How openly do the parents want to address the issue? What are we allowed to share? We then outline age-appropriate ways to deal with the illness.

Even very young children are sensitive to changes. They sense when their mother or father is undergoing treatment more frequently, seems exhausted, or when suddenly not everything is possible in everyday family life.

If children aren’t given an explanation for this, they often look for the cause within themselves. That’s why we recommend talking to the children and explaining, in a way appropriate to their developmental stage, that there is an illness. However, this does not mean overwhelming them with too much detail. The key factor is always:

  • How old is the child?  
  • What do they want to know?

Some children ask a lot of questions, while others initially want to know only a little. Both are fine.

Why is silence often more stressful for children than an open conversation?

Children often come up with their own explanations. They might ask themselves, “Did I do something wrong?” or “Is it my fault?” I remember a child in counseling who believed he had caused his mother’s cancer because he had once wished her a stomachache after an argument. Such feelings of guilt can take a heavy toll on children. 

That’s why it’s so important to provide them with a safe space where they can voice their fears and we can help them make sense of them together. Our goal in these conversations is to bring unspoken thoughts and feelings to the surface before fears and feelings of guilt become entrenched.

„Honest, age-appropriate explanations provide guidance and reassurance.”
Finding the right words in such a situation isn't easy for many people. How can parents talk to their children about cancer without overwhelming them?

It’s best to take it one step at a time. No one has to explain everything during the first conversation. It’s important to address the child’s questions in an age-appropriate way. Children often decide for themselves how much information they’re ready to take in at any given moment.

One tip is to be mindful of the words you choose. For example, when talking about death, people often use a typical phrase like “the person has fallen asleep.” Children, however, can easily misunderstand this and develop fears about going to bed as a result. Honest, age-appropriate explanations, on the other hand, provide guidance and reassurance.

Another thing parents should avoid as much as possible is raising false expectations. They should try not to promise their child anything they won’t be able to deliver on later. Instead of saying, “We’ll do something fun tomorrow,” it’s more honest to say, “I’d like to go on that outing with you soon, but I’ll have to see when I have enough energy for it.” This builds trust and spares children the disappointment when plans have to be changed at the last minute.

We can sensitively support affected families in precisely these situations and offer practical, everyday advice.

How exactly do you support children during counseling sessions?

This varies greatly and depends on the individual case, the child's age, and personality. Some children simply want to talk. Others express their feelings through drawing, arts and crafts, or play. To support this, our systemic family therapists use creative methods such as hand puppets or figures. Our goal is to help children express their concerns and find healthy ways to cope with stressful situations. To that end, we provide a safe space where fears can be processed before they become entrenched.

„No one has to face their worries alone or navigate the maze of assistance programs on their own.”
When a family is suddenly faced with a cancer diagnosis, many probably don't even know where to turn. When and where can affected families find help?

We actually see this quite often. Many families often feel lost after receiving a diagnosis. That’s exactly where we come in. We see ourselves as guides through the support system. Together, we figure out what kind of support will be most helpful right now. Sometimes psycho-oncological counseling is enough. In other cases, we refer people to self-help groups or other regional resources.

No one has to face their worries alone or navigate the maze of support services on their own. In most cases, talking with others helps—whether with professionals, family members, or fellow patients in a support group. When people share their thoughts, they often find that they can make better sense of their struggles and gain new perspectives.

Who can contact you? Are there any requirements or restrictions?

Our free services are designed for the whole family. We support families when a mother or father has cancer, as well as parents whose child has cancer. The services offered by the Cancer Society of North Rhine-Westphalia (NRW) are unique because many cancer counseling centers primarily serve adults. At all of our locations, we have specially trained systemic family therapists who can support children and adolescents.

However, our services are limited to counseling. This means we can support families and help them process their experiences effectively. We cannot, however, provide psychotherapeutic treatment, for example, for symptoms of depression or an anxiety disorder. In such cases, we are, of course, always happy to assist in referring families to an appropriate service.

How long can families receive counseling?

Counseling continues for as long as families need support. Some families attend a single counseling session, while others receive our support for months or even years. Our counseling services allow families to seek help at any stage: Support is available as early as when cancer is suspected, during treatment, during follow-up care, or even years later if the experience has become a source of stress. We also support families who have lost a loved one and, upon request, can provide referrals to external grief counseling services.

„Even years later, many families still tell us how much it helped them to be able to share their worries with someone.”
How much does cancer counseling cost for affected families?

Our counseling services are always free of charge, confidential, and available without a doctor’s referral. Affected families, as well as children and adolescents—who may contact us unaccompanied, depending on their age—can reach out to us in person, by phone, or online. No one has to prove how stressful the situation is. The only requirement is that the stress be related to a cancer diagnosis.

What is your personal advice for affected families? What do you tell families who are wondering how they’re going to manage everything?

Even years later, many families tell us how much it helped them to be able to share their concerns with someone. That’s why I want to encourage everyone affected: Stay active and don’t hesitate to reach out. No question or concern is too small to bring to a cancer counseling center. Don’t hesitate to reach out. Talking to one another is the first step toward regaining stability and direction as a family.

Ms. Schwickerath, thank you very much for the interview.
(The interview was conducted in 2026.)

About Kathrin Schwickerath

Kathrin Schwickerath is a prevention and health manager (M.A.) and a psycho-oncologist. She has been working at the Cancer Society of North Rhine-Westphalia (Krebsgesellschaft Nordrhein-Westfalen e.V.) since 2019. In June 2022, she took over as head of the “Psycho-Oncology and Psychosocial Care” department.

She is particularly committed to improving psychosocial and psycho-oncological care for people with cancer and their families. A particular focus is on the needs-based further development of existing services and their adaptation to current societal and health policy challenges. 

North Rhine-Westphalia Cancer Society (Krebsgesellschaft Nordrhein-Westfalen e.V.)

The North Rhine-Westphalia Cancer Society, based in Düsseldorf, operates cancer counseling centers in:  

  • Bochum with a branch office in Dortmund,
  • Düsseldorf with outreach clinics in Düsseldorf-Kaiserswerth and Neuss,  
  • Rhein-Erft with off-site consultation hours in Kerpen, Hürth, and Wesseling
  • Olpe with outreach clinics in Siegen-Eiserfeld and Siegen-Weidenau.

We would like to thank the North Rhine-Westphalia Cancer Society (Krebsgesellschaft Nordrhein-Westfalen e.V.) for its support with this article.

Logo Krebsgesellschaft NRW

Where can I find help and counseling?

There are currently 27 outpatient psychosocial cancer counseling centers in North Rhine-Westphalia. Counseling is free and confidential. The initial telephone consultation provides guidance and identifies available support options. It can be reached at: 0211 30201757

The addresses of the cancer counseling centers in North Rhine-Westphalia as well as the cancer counseling centers of the Krebsgesellschaft NRW e.V. can be found on the Cancer Society’s website.

German Cancer Aid supports those affected by cancer following a diagnosis through the Infonetz Krebs team. The toll-free number is 0800 80708877. Inquiries can also be sent by email to krebshilfe@infonetz-krebs.de

In the service section of the Cancer Information Service, you’ll find an address search for psychosocial cancer counseling centers

The House of Cancer Self-Help – Bundesverband e. V. is the umbrella organization for 11 federal cancer self-help associations, comprising a total of approximately 1,500 self-help groups. They provide independent information on various types of cancer and coping strategies, and offer local, telephone, or online forums for discussion beyond the doctor’s office.

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